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        <meta name="copyright" value="Copyright 2000 Ipswitch, Inc." /><title>Determining the Host Type</title>
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        <h1>
            <MadCap:keyword term="debugging" />Determining the Host Type</h1>
        <p><span style="font-weight: bold;">Note: </span>If the FTP site folder/directory 
 listing is missing, blank, or unreadable, follow the steps in <a href="file_list_is_missing_blank_or_unreadable.htm">File 
 list is missing, blank, or unreadable</a> before trying the following 
 procedure.</p>
        <p>For a complete list of host types supported by WS_FTP, go to the KnowledgeBase 
 on the Ipswitch Web site (www.ipswitch.com) and search for "host 
 type."</p>
        <p>To figure out the host type of an FTP site:</p>
        <ol>
            <li style="font-size: 8pt;" class="p-Topic-Text-Numbered">
                <p class="Topic-Text-Numbered">Disconnect 
 from the site if you are currently connected to it.</p>
            </li>
            <li style="font-size: 8pt;" class="p-Topic-Text-Numbered">
                <p class="Topic-Text-Numbered">Make 
 sure that the log window is open/viewable.</p>
            </li>
            <li style="font-size: 8pt;" class="p-Topic-Text-Numbered">
                <p class="Topic-Text-Numbered">Exit 
 WS_FTP and restart.</p>
            </li>
            <li style="font-size: 8pt;" class="p-Topic-Text-Numbered">
                <p class="Topic-Text-Numbered">Try 
 to determine the host type from the log.</p>
            </li>
        </ol>
        <ul>
            <li style="font-size: 8pt;" class="p-Topic-Text-Bull2">
                <p class="Topic-Text-Bull2">Connect 
 to the site again. </p>
            </li>
            <li style="font-size: 8pt;" class="p-Topic-Text-Bull2">
                <p class="Topic-Text-Bull2">Check 
 the log to see if the host type is identified there. If it is, select 
 the corresponding host type on the <span style="font-weight: bold;">Advanced 
 </span><span>dialog</span> of the Site Options. If that does not work, 
 try the next step.</p>
            </li>
        </ul>
        <ol>
            <li style="font-size: 8pt;" class="p-Topic-Text-Numbered">
                <p class="Topic-Text-Numbered">If 
 you have permission to create a test account on the site, do so and then 
 send access information to ftpdir@ipswitch.com. If this is not possible, 
 go to the next step.</p>
            </li>
            <li style="font-size: 8pt;" class="p-Topic-Text-Numbered">
                <p class="Topic-Text-Numbered">Log 
 on anonymously. </p>
            </li>
            <li style="font-size: 8pt;" class="p-Topic-Text-Numbered">
                <p class="Topic-Text-Numbered">Save 
 copies of the log and directory information by right-mouse clicking on 
 the log window and select <span style="font-weight: bold;">Save As</span>.</p>
            </li>
        </ol>
        <ul>
            <li style="font-size: 8pt;" class="p-Topic-Text-Bull2">
                <p class="Topic-Text-Bull2">If, 
 <span style="font-style: italic;">and only if</span>, you have completed 
 all the steps above, mail both files to <span style="font-style: italic;">ftpdir@ipswitch.com</span> 
 along with as much of a description of the FTP site as possible. <span style="font-weight: bold;">Note: Do NOT send mail to this address unless 
 you have been unsuccessful after completing the procedure in <a href="file_list_is_missing_blank_or_unreadable.htm">File 
 list is missing, blank, or unreadable</a> as well as the procedure above.</span></p>
            </li>
        </ul>
        <p class="Topic-Text-Bull2">&#160;</p>
        <p class="Topic-Text-Bull2" style="font-weight: bold;">&#160;</p>
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